FAQ
- General questions
- Booking a course
- Payment options
- Technical questions
- Support
What is Course.Tours All About?
Course.Tours is an overseas education advisory platform that helps students discover, apply, and prepare for top universities worldwide, while also offering online, offline, short-term courses and live-streamed sessions to support skill development.
How is Course.Tours different from other education platforms?
We combine course discovery, application assistance, consultation services, and career-focused learning all in one easy-to-use platform, making your education journey smoother.
Are the courses and universities listed on Course.Tours verified?
Yes, we partner only with accredited institutions and recognized course providers to ensure quality education options for our users.
Who can use Course.Tours?
Anyone looking to enhance their skills, pursue higher education abroad, or explore short-term certification programs can use Course.Tours. It’s ideal for students, working professionals, and lifelong learners.
Is there a fee to use the Course.Tours platform?
Browsing and searching on the platform is free. Consultation services may have packages or fees depending on the level of support required.
How do I book a course through Course.Tours?
Simply create an account, search for the course you’re interested in, review the details, and follow the booking process directly on the platform.
Can I book multiple courses at once?
Yes, you can enroll in multiple courses, whether online, offline, or live-streamed, depending on your interest and availability.
How do I know if a course is right for me?
Our consultation team can guide you with personalized advice based on your background, goals, and preferred study destination.
Can I modify or cancel my course booking?
Cancellation or modification policies depend on the individual course provider. Please review the course’s terms before booking or contact our support team for assistance.
Can I book a course on someone else’s behalf?
Yes, you can book for a friend or family member, but be sure to enter the correct student details during the registration step.
What payment methods are accepted on Course.Tours?
We accept major credit cards, debit cards, and trusted digital payment gateways for a smooth and secure transaction.
Do I need to pay a course fee when booking a university program through Course.Tours?
No, you don’t pay the university fee upfront through our platform. Instead, you can choose from our support packages (Basic, Standard, or Premium) that guide you through the entire application, admission, and visa process. The tuition fees is paid directly to the university after accepted.
Is my payment information secure?
Yes, we use trusted and encrypted payment systems to ensure all transactions are secure and confidential.
Can I pay for a course in installments?
Some institutions offer installment plans. These options will be visible on the course details page if available.
Are there any hidden charges?
No. All course fees and any additional costs are clearly displayed before you complete your booking.
Do I need to create an account to search for courses?
You can browse courses without an account, but to book a course, track applications, and access consultations, you’ll need to create a free student account.
I forgot my password. How do I reset it?
Click on the "Forgot Password" link on the login page, and follow the instructions to reset your password via email.
I’m facing issues while booking a course. What should I do?
Try refreshing the page or clearing your browser cache. If the issue continues, reach out to our support team for help.
Can I access my course dashboard on mobile devices?
Yes, Course.Tours is mobile-responsive, allowing you to search, book, and manage your courses from any smartphone or tablet or iPad.
Why am I not receiving confirmation emails?
Please check your spam/junk folder. If the issue persists, contact our support team to ensure your email address is correctly registered.
How can I contact Course.Tours support?
You can reach us through the "Contact Us" page, email, Whatsapp or call for quick help.
How quickly can I expect a response from the support team?
Our support team typically responds within 24 hours.
Can I get one-on-one consultation for course selection?
Yes, we offer personalized consultation services to help you make the best academic and career choices.
Can I get help if I’m already midway through an application elsewhere?
Yes. Whether you're starting fresh or stuck midway, our team can step in and support you at any stage of your journey.
Who will I be speaking to during the consultation?
You’ll speak with an experienced education consultant who specializes in university admissions, professional courses, and visa processes.